Privacy Policy

Innovate Academy is operated by Innovate Benacs Ventures, located in Tema, Ghana. We are a practical AI and digital solutions academy training learners across Africa through live, project-based programs.

For any privacy questions, you can reach us at hello@innovateaca.com.

We collect information you provide directly, as well as data generated automatically when you use our site:

• Account and application data: name, email address, phone number, location, education history, work experience, goals, and program preferences when you apply or create an account.
• Payment information: billing details and payment records when you pay program fees. We do not store full card numbers — payments are handled by our payment processors.
• Communications: messages you send through contact forms, email, live chat, or community channels.
• Usage data: IP address, browser type, device information, pages visited, and interactions with the platform, collected via cookies and similar technologies.
• Student work: projects, assignments, code submissions, and portfolio content you upload during a program.

We use your data to run the academy, communicate with you, and improve our programs:

• Process applications, enrollments, and payments.
• Deliver live sessions, learning materials, and mentor support.
• Issue certificates and verify completion.
• Send service updates, cohort announcements, and marketing communications (you can opt out anytime).
• Respond to questions and support requests.
• Analyze usage and improve our curriculum, platform, and student experience.
• Comply with legal obligations and protect our rights.

We process your data based on your consent, our contractual obligations to enrolled students, our legitimate interests in operating and improving the academy, and legal requirements.

We use cookies and similar technologies to keep you signed in, remember your preferences, understand how visitors use our site, and improve performance.

• Essential cookies: required for authentication, security, and core site functionality.
• Analytics cookies: help us understand traffic and usage patterns. We may use standard analytics tools; you can disable these through your browser settings.
• Preference cookies: remember settings like theme selection (light/dark mode) and language.

You can manage or delete cookies through your browser settings. Blocking essential cookies may affect how parts of the site work.

We do not sell your personal information. We only share data with trusted service providers who help us operate the academy, and only when necessary:

• Backend and hosting: Lovable Cloud powers our database, authentication, and storage infrastructure.
• Payment processors: to handle program fees securely.
• Email and communication tools: to send updates, newsletters, and support messages.
• Analytics providers: to understand site usage and improve our services.

All subprocessors are contractually bound to protect your data and use it only for the services they provide to us.

Your data may be processed by our service providers in regions outside Ghana, including the United States, European Union, and other countries where our cloud infrastructure or subprocessors operate. We rely on appropriate safeguards, such as standard contractual clauses and the data protection practices of our providers, to protect your information when it crosses borders.

We keep your personal information for as long as needed to provide our services, maintain academic records, and meet legal or tax obligations. As a general rule:

• Student and application records: retained for up to 7 years to support alumni services, verification requests, and regulatory compliance.
• Marketing and newsletter data: retained until you unsubscribe or request deletion.
• Contact form submissions: retained for up to 24 months unless you ask us to delete them earlier.

After the applicable retention period, your data is deleted or anonymized where possible.

Depending on where you are located, you may have rights over your personal data, including the right to:

• Access the data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal data in certain circumstances.
• Object to or restrict certain processing activities.
• Withdraw consent at any time.
• Request a copy of your data in a portable format.
• Lodge a complaint with a data protection authority.

To exercise your rights, contact us at hello@innovateaca.com. We will respond within the timeframe required by applicable law.

We take reasonable technical and organizational measures to protect your information, including encryption in transit, access controls, secure authentication, and regular reviews of our infrastructure. No online service is completely secure, but we work hard to reduce risk and respond quickly to any issues.

Our programs are designed for adults and young professionals. We do not knowingly collect personal data from children under 16 without appropriate parental or guardian consent. If you believe a child has provided us with information without consent, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically.

If you have questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact: